Need Help?

Contact Us

Please choose a contact option below:

  • U.S. toll-free hotline: 1-800-468-6927
    From outside the U.S. and Canada, call 424-750-3900 and ask for customer support.
  • Send us your comment or question using Talk to Us.
  • with us to get answers quickly and easily.
Holiday Office Closure: XAP offices will be closed starting Friday, December 22nd at 6:00 p.m. ET and will reopen on Tuesday, January 2nd at 8:00 a.m. ET.

Frequently Asked Questions

Refer to our FAQs to find answers to the most commonly asked about help topics.

Latest CFWV Updates

Improvements to College Planning Documents and much more! Review our March 28th release notes for full details.

Release Notes Archives

Browser Requirements

CFWV.com is web-based and only requires an Internet connection and browser to use. We recommend using the compatible browsers and configurations listed below in order to get the best use out of the system.

Compatible Browsers

Effective March 19, 2024

Windows
Chromebook
Mac

Note: other operating system/browser combinations will likely work, but are not actively tested or officially supported.

Browser Configurations

The following must also be installed or configured in order to use critical applications on this website:

  • Pop-up blockers disabled or configured to allow pop-up windows from this website
  • JavaScript and Cookies enabled (see our privacy policy)

CFWV.com is accessible on a variety of phones, tablets and other devices. However, CFWV.com does not offer a mobile app at this time.